Education

Doctor of Philosophy - College of Education
Old Dominion University - Norfolk, VA
Currently enrolled within Instructional Design and Technology program

Master of Science – School of Education
Indiana University – Bloomington, IN
Graduated with Pi Lambda Theta academic honors - Instructional Systems Technology major, 2007

Master of Business Administration
University of Illinois - Chicago, IL
Graduated with Beta Gamma Sigma academic honors - Strategic Management and Marketing majors, 1996

Bachelor of Business Administration
University of Wisconsin - Madison, WI
Graduated with Finance and Risk Management / Insurance majors, 1989

Academic Honors

• Beta Gamma Sigma - International Academic Honor Society in Business
• Pi Lambda Theta - International Academic Honor Society in Education

Professional Experience

Old Dominion University
January 2008 - Present

Graduate Research Assistant

• Provide research assistance within Old Dominion University's Instructional Design and Technology program.
• Serve as Managing Editor for the Journal of Computing in Higher Education.

Professional Projects
June 2005 - Present

• Provide contracted instructional design, project management, and training services. Completed projects include the design of an online learning environment, development of a community web space, facilitation of interactive web casts as part of a collaborative online learning program. and management of an association’s online web portal with over 100 members.
• Appointment with Baruch College to design and facilitate courses within a Corporate Training and Instructional Design program in the Division of Continuing and Professional Studies.
• Monitor and aggregate open education news stories as a contributing writer at OpenEducationNews.org.
• Co-host of weekly live web cast program at EdTechTalk.com focusing on educational technology.

Swiss Reinsurance America Corporation – New York
March 2002 to June 2005

Associate Product Line Manager – Facultative Underwriting
2004 - 2005

• Managed planning and project activities as a home office Associate Product Line Manager in the facultative reinsurance underwriting division with over $220 million in written premium.
• Counseled branch office staff during the review and authorization of complex reinsurance programs.
• Coordinated and facilitated division’s underwriting staff training and development initiatives.
• Developed and supported successful client relationships with senior level business partners.
• Performed internal branch office audits evaluating adherence to corporate underwriting guidelines.

Senior Underwriter
2002 - 2003

• Underwrote and negotiated facultative reinsurance contracts resulting in over $10 million in annual written premium achieving 175 percent of planned premium revenue.
• Developed and advanced client relationships which led to new business production in excess of plan.
• Facilitated client presentations and events and led underwriting seminars for internal staff.

Chubb & Son – Chicago, IL and New York, NY
June 1998 to March 2002

Regional Underwriting Manager - Risk Management Group
1998 - 2002

• Managed the production of risk management insurance contracts in 14 branch offices by developing and directing the group’s marketing strategies, underwriting protocols and client service guidelines.
• Directed a staff of casualty underwriting specialists in the Chicago underwriting center with over 50 risk management accounts.
• Fostered successful partnerships with risk managers and brokers resulting in the underwriting group exceeding 1999, 2000 and 2001 new business goals while achieving 95 percent renewal retention.

Kemper Insurance Companies - New York, NY and Chicago, IL
January 1990 - June 1998

• Managed underwriters, assistants and clerical staff in a risk management casualty underwriting unit with over sixty-five Fortune 1,000 accounts generating annual premium and service revenue of $300 million.
• Supervised a team of underwriters and assistants dedicated to an association program of over 150 individual commercial insureds with $15 million in annual program premium.

• Underwrote, negotiated and managed the delivery of casualty insurance programs to national account clients that produced an average total annual premium and service revenue of $30 million.
• Established and maintained effective relationships with national account risk management staff and brokers that resulted in average annual renewal retention of over 95 percent.

Home Office Project Manager - Risk Management Underwriting
1992 - 1994

• Developed and implemented underwriting process initiatives, served on corporate policy committees and coordinated corporate underwriting operations with insurance bureaus.
• Analyzed and drafted insurance proposal templates and policy contracts and authored underwriting manuals that guided activities of Kemper’s national account underwriting staff.

Professional Memberships

• American Educational Research Association (AERA)
• Association for Educational Communications and Technology (AECT)
• Association of Professional Insurance Women (APIW) - Elected to Board of Advisors 2004 – 2005
• International Society for Performance Improvement (ISPI)