
Education
Doctor of Philosophy - College of Education
Old Dominion University - Norfolk, VA
Currently enrolled within Instructional Design and Technology program
Master of Science – School of Education
Indiana University – Bloomington, IN
Graduated with Pi Lambda Theta academic honors - Instructional Systems Technology major, 2007
Master of Business Administration
University of Illinois - Chicago, IL
Graduated with Beta Gamma Sigma academic honors - Strategic Management and Marketing majors, 1996
Bachelor of Business Administration
University of Wisconsin - Madison, WI
Graduated with Finance and Risk Management / Insurance majors, 1989

Academic Honors
- Beta Gamma Sigma - International Academic Honor Society in Business
- Pi Lambda Theta - International Academic Honor Society in Education

Professional Experience
Old Dominion University
January 2008 - Present
Graduate Research Assistant
- Provide research assistance within Old Dominion University's Instructional Design and Technology program.
- Serve as Managing Editor for the Journal of Computing in Higher Education.
Professional Projects
June 2005 - Present
- Provide contracted instructional design, project management, and training services. Completed projects include the design of an online learning environment, development of a community web space, facilitation of interactive web casts as part of a collaborative online learning program. and management of an association’s online web portal with over 100 members.
- Appointment with Baruch College to design and facilitate courses within a Corporate Training and Instructional Design program in the Division of Continuing and Professional Studies.
- Monitor and aggregate open education news stories as a contributing writer at OpenEducationNews.org.
- Co-host of weekly live web cast program at EdTechTalk.com focusing on educational technology.
Swiss Reinsurance America Corporation – New York
March 2002 to June 2005
Associate Product Line Manager – Facultative Underwriting
2004 - 2005
- Managed planning and project activities as a home office Associate Product Line Manager in the facultative reinsurance underwriting division with over $220 million in written premium.
- Counseled branch office staff during the review and authorization of complex reinsurance programs.
- Coordinated and facilitated division’s underwriting staff training and development initiatives.
- Developed and supported successful client relationships with senior level business partners.
- Performed internal branch office audits evaluating adherence to corporate underwriting guidelines.
Senior Underwriter
2002 - 2003
- Underwrote and negotiated facultative reinsurance contracts resulting in over $10 million in annual written premium achieving 175 percent of planned premium revenue.
- Developed and advanced client relationships which led to new business production in excess of plan.
- Facilitated client presentations and events and led underwriting seminars for internal staff.
Chubb & Son – Chicago, IL and New York, NY
June 1998 to March 2002
Regional Underwriting Manager - Risk Management Group
1998 - 2002
- Managed the production of risk management insurance contracts in 14 branch offices by developing and directing the group’s marketing strategies, underwriting protocols and client service guidelines.
- Directed a staff of casualty underwriting specialists in the Chicago underwriting center with over 50 risk management accounts.
- Fostered successful partnerships with risk managers and brokers resulting in the underwriting group exceeding 1999, 2000 and 2001 new business goals while achieving 95 percent renewal retention.
Kemper Insurance Companies - New York, NY and Chicago, IL
January 1990 - June 1998
Managing Consultant – Risk Management
1997 - 1998
- Managed underwriters, assistants and clerical staff in a risk management casualty underwriting unit with over sixty-five Fortune 1,000 accounts generating annual premium and service revenue of $300 million.
- Supervised a team of underwriters and assistants dedicated to an association program of over 150 individual commercial insureds with $15 million in annual program premium.
Underwriter / Account Executive – Risk Management
1990 - 1992 and 1994 - 1997
- Underwrote, negotiated and managed the delivery of casualty insurance programs to national account clients that produced an average total annual premium and service revenue of $30 million.
- Established and maintained effective relationships with national account risk management staff and brokers that resulted in average annual renewal retention of over 95 percent.
Home Office Project Manager - Risk Management Underwriting
1992 - 1994
- Developed and implemented underwriting process initiatives, served on corporate policy committees and coordinated corporate underwriting operations with insurance bureaus.
- Analyzed and drafted insurance proposal templates and policy contracts and authored underwriting manuals that guided activities of Kemper’s national account underwriting staff.

Professional Memberships
- American Educational Research Association (AERA)
- Association for Educational Communications and Technology (AECT)
- Association of Professional Insurance Women (APIW) - Elected to Board of Advisors 2004 – 2005
- International Society for Performance Improvement (ISPI)
|